Choose Chula

Important Notice 1

• Important Notice:

Rewards / Chula Points 11

• How does the Chula Points program work?
• What are Chula Points?
• How do I earn Chula Points?
• What are reward offers?
• What is a qualifying purchase?

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Redeeming Chula Points 6

• What can I do with my Chula Points?
• How do I redeem my Chula Points?
• How can a business know I've redeemed my Chula Points?
• How can I cancel a Chula Points redemption?
• What if I want to cancel a purchase that was paid for with redeemed Chula Points?

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Link a card 5

• Why should I link a card?
• How do I link a card?
• What payment cards can I use
• Can I link a non-U.S. issued payment card to the app?
• The Privacy Policy says that my payment card is linked through Plaid. Who is Plaid?

Troubleshooting your linked card (Plaid) 10

• Invalid Credentials
• Invalid multi-factor authentication
• Temporarily Locked Account
• Unable to support account
• Account not authorized

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Registration / account setup 4

• How do I register?
• Forgot password
• Won’t accept my email address
• How can I update my details?

General 3

• What do the symbols next to businesses in the app mean?
• Can I delete my account?
• What happens to my Chula Points if my account is deleted?